Cookies Policy
Last updated: 10 May 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies enable websites to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.
How We Use Cookies
We use cookies to enhance your experience on our website, understand how you use our services, and improve our offerings. We are transparent about which cookies we use and give you control over your cookie preferences.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.
Examples:
- Cookie consent preferences
- Session management
- Security authentication
Duration: Session cookies (deleted when you close your browser) or up to 12 months
Can be disabled: No (website will not function properly)
2. Functional Cookies
These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features.
Examples:
- Selected service preferences
- Form data persistence
- User interface preferences
Duration: Up to 12 months
Can be disabled: Yes (some features may not work as intended)
3. Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve how our website works.
Examples:
- Page visit frequency
- Error tracking
- Load time monitoring
Duration: Up to 24 months
Can be disabled: Yes
Cookies We Use on This Website
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| cookieConsent | Stores your cookie consent preference | Strictly Necessary | 12 months |
| selectedService | Remembers selected service from homepage | Functional | Session |
Third-Party Cookies
We do not currently use third-party analytics, advertising, or social media cookies. If this changes in the future, we will update this policy and provide clear information about any third-party cookies.
Managing Your Cookie Preferences
Through Our Website
When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. Your choice is stored and respected across your browsing session.
You can change your preferences at any time by clearing your browser cookies and revisiting our site, which will trigger the consent banner again.
Through Your Browser
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually or all at once
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Browser-Specific Instructions
Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Please note that blocking all cookies may impact your experience on our website and prevent you from using certain features.
Local Storage
In addition to cookies, we use local storage (a feature of modern web browsers) to store certain preferences locally on your device. This includes:
- Cookie consent preferences
- Form data to prevent loss during navigation
Local storage data remains on your device until explicitly cleared through browser settings or developer tools.
Do Not Track (DNT)
Some browsers include a "Do Not Track" feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not track users across third-party websites and therefore DNT settings do not affect our limited cookie usage.
Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: [email protected]
Address: 47 Ridgeway Lane, Birmingham B15 3QR, United Kingdom
More Information
For more information about cookies and how to manage them, visit: